Frequently Asked Questions
Rent is due on the first of each month. You can access your account and pay your rent online or deliver it to our office. If the office is closed, you may leave your rent payment in the mail slot outside of the front door. If your rent is past due, a late fee will be assessed to your account.
1 (800) 743-5000
East Bay MUD-All of Alameda County (East Bay tenants)
San Francisco Public Water Utilities Commission (San Francisco tenants)
City of Berkeley Refuse (Berkeley)
Waste Management (Oakland)
Recology Sunset Scavenger (San Francisco)
1 (800) 266-2278
1 (888) 944-0447
Unfortunately, we cannot assist with lockouts outside of normal business hours, for immediate access you will need to contact a locksmith. Owner is not responsible for lost or replacement keys nor any inconveniences caused by a lock out. Landlord has no obligation to maintain a duplicate set of keys for Tenants use in the event of loss of lockout.
If the situation presents an immediate safety risk, please call 911 or your local emergency services. If you would prefer to contact us, call our 24/7 Urgent Maintenance Hotline at 510-704-1240, Ext 1. An operator will answer your call and help you asses the situation.
In accordance with the federal Fair Housing Act and other applicable laws and statutes, we have a responsibility and obligation under law to never discriminate in the rental of property on the basis of race, color, religion, sex, handicap, familial status, or national origin. Furthermore, we will not establish discriminatory terms or conditions in the purchase or rental of housing, deny that housing is available, or advertise that the property is available only to persons of a certain race, color, religion, sex, handicap, familial status, or national original.
Since my building was sold to SG Real Estate I must say they are ON it and ALWAYS respond when I need them. They are efficient, prompt, friendly, helpful and most of all: resolutive people. Thank you for always being there for me!